Kate Miller-Wilson

790 Meander Road, Hanover, MN  55341  kate.millerwilson@yahoo.com

OBJECTIVE

To obtain an exciting and meaningful freelance position that utilizes my verbal aptitude and attention to detail.

EDUCATION

Bachelor of Arts - Western Michigan University, Kalamazoo, MI                                                                 

Degree Obtained:  April, 2001

Major:  English, Minor:  Psychology

EXPERIENCE AND SKILLS

Writing

• Regularly assigned as lead technical writer on major projects, requiring delegation of tasks and coordination of resources.  Services were specifically requested on several projects. 
• Highly proficient in the rules of grammar and punctuation and meticulous in applying consistent formatting and voice within and between documents.
• Capable of handling multiple projects of varying and shifting priority, while providing quality technical writing within the constraints of a specified budget and deadline.
• Accomplished at quickly producing quality articles for the purpose of search engine optimization.
• Created Master Validation Plans for several Pfizer business units.
• Wrote news and feature articles for a community newspaper.
• Edited engineering project manager’s professional correspondence and presentations to ensure effective communication and positive audience reception.

Technology

• Skilled at quickly grasping technical concepts and effectively conveying these concepts in a variety of formats, including engineering specification documents, Visio flow charts, standard operating procedures, manuals, test procedures, training documents, and commissioning and validation test protocols.
• Capable of rapidly mastering business-specific software.
• ·Familiar and comfortable with both the Windows 2000 Operating System and the Macintosh Operating System and knowledgeable about a variety of software, including the Microsoft Office 2000 Suite, Adobe Acrobat, Quark Express, Microsoft Visio, SAP, and Mercury Test Director.
• Adept at Internet research and application of information gleaned from Internet sources.
• Basic understanding of HTML.
• Demonstrated a thorough knowledge of the documentation and testing requirements, including functional testing and worst case testing, for the qualification of a variety of pharmaceutical packaging and manufacturing equipments, as well as qualified utilities.

Communication/Project Management

• Skilled at integrating several different communications styles to provide a consistent quality product and positive outcome.
• Regularly creates and updates tracking documents to effectively communicate project status and goals to leadership.
• Paired with recently-hired technical writers as a mentor and trainer.  Prepared and formally presented training to a large group of writers.
• Managed project to assemble and create training materials for the export and import of medical devices.
• Excels at resolving conflicts within a team and between teams in a manner that is professional and productive.
• Coordinated efforts with a variety of personnel, including engineering project staff, project managers, quality assurance personnel, and regulatory personnel.

EMPLOYMENT HISTORY